Managing Director of Operations
Shawn is an experienced food service operator with proven client and employee retention. Action-oriented with strong ability to communicate effectively with clients, executive, and business audiences. Overall management of $44 Million-dollar corporate cafe, vending and micro market operation. Led a team of District Managers, Purchasing, Marketing and Merchandizing Managers. Successfully led key changes in operational excellence including: refocusing the organization on food quality, preparation and presentation. Provided training and mentoring to District Managers on client relations, motivating teams, cost controls and overall professionalism. Has increased client retention, engagement and referrals.